Skip to main content
+91 72593 61109 WhatsApp
Request Consultation
Call WhatsApp
FAQs | Materials Characterization & Failure Analysis | G-Hexa
Home FAQs
Common Questions

Frequently Asked Questions

Answers to common questions about our characterization services, failure analysis, sample submission, and turnaround times.

What can I find on this FAQ page?

This page answers common questions about G-Hexa Research Center's materials characterization, sample submission, testing turnaround, pricing, research support, industrial projects and confidentiality.

General

G-Hexa Research Center supports industries, institutions, and research teams with advanced materials characterization, sample preparation, microscopy, spectroscopy, thermal analysis, and laboratory solutions from its facility in Bengaluru.

G-Hexa's current service pages include APT, AFM, BET, EBSD, FESEM, FIB sample preparation, FTIR, Raman, TGA/DSC, TEM/HRTEM, XRD, XPS, Micro-CT, and CryoEM.

G-Hexa is based in Bengaluru, Karnataka, at 2nd Cross Rd, 2032, 7th Main Rd, D-Block, Gayatrinagar, Rajajinagar.

G-Hexa has been operating for 3+ years, working with research teams, institutions, and industrial customers.

Sample Submission

Samples may be submitted by courier or by scheduled drop off after prior coordination with the G-Hexa team. The final testing route, preparation need, and turnaround time are confirmed after sample review.

Preparation needs vary by technique. Some methods require minimal preparation, while others such as TEM or FIB based work require specific preparation steps confirmed after sample review.

Yes. Scheduled drop off is available after prior coordination with our team to confirm timing and requirements.

Every sample is logged and reviewed against the requested technique. Our technical team confirms the testing route before analysis begins.

Turnaround and Pricing

Standard turnaround is 5 to 7 working days after sample acceptance. Rush support in 2 to 3 working days may be available depending on technique, sample preparation, queue, and instrument availability.

Pricing depends on the technique, sample condition, and preparation required, and is confirmed after our team reviews your sample and objective.

Rush support depends on technique, sample preparation, current queue, and instrument availability, and is confirmed on a case by case basis.

Research and Academic

Yes. G-Hexa supports researchers, professors, and institutions with characterization services for thesis work, publications, and funded research projects.

Reports are structured and documented, and are commonly used to support thesis work and publications.

Yes. Contract testing laboratories can subcontract specialised techniques through G-Hexa, with confidentiality discussed before submission.

Industry and Confidentiality

G-Hexa supports automotive and EV, aerospace and defence, semiconductors, energy, metallurgy, pharma and biotech, environmental, construction, contract testing labs, and academic and research institutions.

Yes. Confidentiality requirements, including sensitive sectors such as aerospace and semiconductors, can be discussed with our team before your sample is submitted.

Urgent cases can be coordinated faster than our standard turnaround. Contact our team directly by phone or WhatsApp to discuss timelines.

Need Technical Support?

Still Have a Question?

Our technical team is available to help with any question not covered here.